AskedOut Terms of Service
Version: 3.0 · Effective date: 25 July 2026
Welcome to AskedOut. These Terms of Service (the “Terms”) are a legally binding agreement between you and the publisher identified in Section 1. They govern your access to and use of the AskedOut mobile application, the informational website at askedout.com, and all related services, features and content we offer (together, the “Service”). Please read them carefully, and please also read our Privacy Policy, Community Guidelines and Safety Tips, which are incorporated into these Terms by reference and are available in the app and at askedout.com.
Plain-language signposts appear throughout this document. They are there to help you find your way; the full text of each section is what binds us both.
Table of contents
- Introduction and who we are
- Acceptance of these Terms and formation of the contract
- Changes to these Terms and to the Service
- Eligibility
- Your account
- Rights we grant you
- Rights you grant us
- Community Rules and prohibited conduct
- Other members’ content and your interactions
- Content moderation, reporting and the Digital Services Act
- Purchases, subscriptions and virtual items
- Suspension, termination and account deletion
- Disclaimers
- Limitation of liability
- Your responsibility for breach (indemnity)
- Intellectual property
- Governing law and dispute resolution
- Schedule: Apple App Store licensed application terms
- General provisions and contact
1. Introduction and who we are
1.1 The publisher
The AskedOut application and related services are published and operated by:
Rohit Yasashwi Bonthalakoti, an individual publisher established in France, with a contact address at 29 Rue des Faillettes, 95120 Paris, France (referred to in these Terms as “AskedOut”, “we”, “us” or “our”).
- Publication director (directeur de la publication): Rohit Yasashwi Bonthalakoti
- Contact: contact@askedout.com
- Website: askedout.com
Hosting provider: Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg, +352 2789 0057. The Service’s infrastructure is located in the European Union (AWS eu-west-1, Ireland).
These identifications are provided pursuant to Article 1-1 of French Law n° 2004-575 of 21 June 2004 on confidence in the digital economy (LCEN, as amended by Law n° 2024-449 of 21 May 2024). A dedicated “Mentions légales” page is also available in the app and at askedout.com.
1.2 What AskedOut is
AskedOut is a dating and social discovery service for adults, currently focused on people in and around Paris, France, and distributed through the Apple App Store for iOS devices. The Service includes:
- Discovery and matching. Profiles of other members are suggested to you based on the preferences and filters you set (distance, age range and the genders you want to see) and on proximity, using your device’s location with your permission. Matching is deterministic: it applies your filters and recency. The Service does not use artificial-intelligence profiling or opaque ranking algorithms to decide who you see, and it makes no automated decisions producing legal effects concerning you. A mutual “like” creates a match. New matches expire after 24 hours if neither person sends a message; a message from either of you makes the match permanent.
- Guest browsing. Nearby profiles can be browsed without creating an account, using preferences you set on the device. Liking, matching and messaging require an account.
- Messaging. Private one-to-one conversations between matched members: text messages (which are end-to-end encrypted; see Section 7.3 and the Privacy Policy for exactly what is and is not encrypted), photo messages and voice messages. Chat safety features include an on-device warning before you send a street address, on-device blurring of received images until you choose to view them, per-message reporting, blocking and unmatching.
- Profile verification (“Get Verified”). An optional live selfie check that adds a “verified” badge to your profile. It involves biometric processing carried out only with your separate, explicit consent, and the selfie is deleted after the check (see the Privacy Policy §3.4).
- Profile song. You may add a short music preview clip to your profile, sourced from Apple’s iTunes Search catalogue. This uses publicly available preview clips only and does not connect to any Apple Music account.
- Events. A curated listing of in-person social events (city, date, venue) that you can mark yourself as joining.
- AskedOut+. An optional paid, auto-renewing subscription that unlocks additional features (Section 11).
- Referral programme. Invite codes that can earn you and a person you invite bonus days of AskedOut+ (Section 11.9).
The Service contains no advertising, integrates no advertising or third-party analytics SDKs, and does not sell your data. The website at askedout.com is informational only; the Service itself is used through the app.
1.3 Documents that form part of your agreement
Your agreement with us consists of: these Terms; the Privacy Policy; the Community Guidelines; the Safety Tips (Dating Safety page); and, for each purchase, the terms disclosed in the app and on the App Store at the point of sale. If these Terms conflict with the Community Guidelines or Safety Tips, these Terms prevail. Nothing in any of these documents reduces the rights you hold under mandatory French or EU consumer law or data protection law.
2. Acceptance of these Terms and formation of the contract
Signpost: you accept these Terms electronically when you create an account. We keep a record of the version you accepted, and we ask you to accept again when we make material changes.
2.1 Electronic acceptance
By creating an account, accessing or using the Service, you accept these Terms and conclude a contract with us. If you do not accept these Terms, you must not create an account or use the Service (guest browsing included).
The contract is concluded electronically in accordance with Articles 1125 et seq. of the French Civil Code. Before acceptance you can review these Terms in full in the app and at askedout.com, and the acceptance step requires a deliberate action from you (ticking the acceptance box and confirming account creation), which satisfies the “double-click” confirmation process of Article 1127-2 of the Civil Code as applicable. These Terms are made available in a format you can save and reproduce (Article 1127-1 Civil Code); you can consult the current version at any time in the app and at askedout.com, and we recommend keeping a copy.
2.2 Versioned consent records
Your acceptance is recorded at signup together with the version number of the Terms you accepted, the date and time, and the acceptance channel. We maintain these records as an append-only audit trail, which serves as proof of the contract between us (Articles 1366 and 1367 of the Civil Code on electronic writings). You can see the versions you have accepted in the app.
2.3 Re-acceptance of new versions
When we publish a new version of these Terms or of the Privacy Policy, the app presents it to you and asks you to review and accept it before you continue using the Service. Your continued use after accepting the new version is governed by that version. If you do not accept, you may stop using the Service and delete your account at any time (Section 12); features may be unavailable until a pending acceptance is completed.
2.4 Language
These Terms are drafted in English and French. For consumers residing in France, the French version is the operative version and prevails in case of divergence (Law n° 94-665 of 4 August 1994; Code de la consommation). Until the French version is published, this English version governs for beta participants.
3. Changes to these Terms and to the Service
Signpost: AskedOut is still a young product. Features will evolve. We will tell you before changes that matter, and changes never take away what you have already paid for.
3.1 Beta status of the Service
AskedOut is currently offered as a beta: features may change, be added or be withdrawn as the Service develops, and occasional interruptions or defects are more likely than in a finished product. Beta status does not affect: (a) your statutory rights as a consumer, including the legal guarantee of conformity for digital services (Section 13); (b) your data protection rights, which apply in full (see the Privacy Policy); or (c) our obligations regarding paid subscriptions (Section 11).
Beta launch promotion: free AskedOut+. During the beta period, every account is granted AskedOut+ free of charge until 31 December 2026 (the “Beta Promotion”). The Beta Promotion: is a free promotional benefit with no monetary value and is non-refundable and non-transferable; requires no payment method and results in no charge: it is not a trial that converts into a paid subscription, does not auto-renew, and ends automatically on 31 December 2026 (or on the earlier end of the beta announced in the app) without notice, action or charge; may be modified or withdrawn for the future in the event of fraud or abuse (Section 11.9 applies by analogy); and does not affect any right or obligation relating to subscriptions you separately purchase (Section 11). Bonus Days earned through the referral programme during the beta (Section 11.9) are banked and applied after the Beta Promotion (or any active paid period) ends. When the Beta Promotion ends, your account simply reverts to the free tier unless you have Bonus Days remaining or choose to subscribe. Nothing is charged and nothing needs to be cancelled.
3.2 Changes to these Terms
We may amend these Terms from time to time, for example to reflect new features, changes in the law, or improvements in clarity. When we do:
- we publish the new version in the app and at askedout.com with a new version number and effective date;
- for material changes (changes that affect your rights or obligations in more than a trivial way), we give you advance notice through the app and/or by email, and the app asks you to review and accept the new version as described in Section 2.3;
- for non-material changes (typographical corrections, clarifications, updated contact details), the new version applies from its stated effective date.
No change applies retroactively to disputes that arose before its effective date.
3.3 Changes to the Service
We work continuously on the Service and may add, modify or discontinue features, in whole or in part. We may make changes to the digital service beyond what is necessary to maintain conformity where we have a legitimate reason (such as product evolution, security, or technical adaptation); such changes are made at no additional cost to you, and where a change materially and negatively affects a feature you have paid for, we notify you reasonably in advance on a durable medium and, where the law provides, you may terminate the affected subscription (Articles L224-25-24 et seq. of the French Consumer Code). Changes never reduce the features you were promised for a subscription period you have already paid for without a remedy.
3.4 Availability
We aim to keep the Service available at all times but do not guarantee uninterrupted availability. We may suspend the Service temporarily for maintenance, security, or technical reasons, keeping interruptions as short as reasonably possible.
3.5 Updates and app versions
We release updates to the app through the App Store, including the security and conformity updates that the legal guarantee described in Section 13.2 requires us to supply (Articles L224-25-25 of the French Consumer Code). We inform you of available updates through the App Store’s normal mechanisms, and we recommend keeping automatic updates enabled. If you choose not to install an update within a reasonable time after we have informed you of it and of the consequences of not installing it, we are not liable for a lack of conformity that results solely from the absence of that update, as that article provides. Very old versions of the app may eventually stop working with our servers; where a minimum supported version is enforced, the app tells you and directs you to the App Store.
4. Eligibility
Signpost: you must be an adult, you must be you, and one account is all you get. We do not run criminal background checks; please read Section 9 about safety.
4.1 Adults only (18+)
The Service is strictly reserved for persons aged 18 or over. Your date of birth is required at signup and registration below 18 is refused. Accounts found to belong to minors are removed immediately, reports concerning minors are handled on an expedited basis, and matters are reported to the competent authorities where the law requires. By using the Service you represent and warrant that you are at least 18 years old.
4.2 Your representations
By creating an account and each time you use the Service, you represent and warrant that:
- you are at least 18 years of age;
- you are legally capable of entering into a binding contract;
- you will comply with these Terms and all applicable laws when using the Service;
- the information you provide is accurate, relates to you personally, and will be kept up to date;
- you hold only one account, and you have never been banned or removed from the Service by us, and you are not creating an account to circumvent a prior suspension or ban;
- you have never been convicted of, and are not subject to any pending prosecution or court order relating to, a sexual offence, an offence against minors, an offence involving violence against persons, human trafficking or pimping (proxénétisme), or stalking or harassment, and you are not required to register on any sex-offender register (in France, the FIJAIS or its equivalent elsewhere);
- you are not using the Service for any commercial, promotional, research or data-collection purpose.
If any of these representations is or becomes inaccurate, we may suspend or terminate your account (Section 12).
4.3 No background checks
We do not carry out criminal background checks or identity screening on members, and we make no representation about the past conduct, criminal record or identity of any member. The optional “verified” badge indicates only that a live selfie was consistent with the member’s profile photos at the time of the check; it is not a guarantee of identity, character or safety. See Section 9.
5. Your account
Signpost: your account is yours alone. Keep your password safe, and tell us straight away if you think someone else has been in it.
5.1 Registration
You register with an email address and a password, and you must verify your email address with a one-time code sent to it before the account is activated. We do not offer sign-in through Apple, Google or any social network, and phone-number sign-in is not currently offered. Your password must be at least 10 characters and include upper-case, lower-case and numeric characters.
5.2 One person, one account
An account is strictly personal. It may be created and used only by you, for yourself. You must not share your account or credentials with anyone, use another person’s account, or transfer, sell, lend or otherwise make your account available to anyone else. You may hold only one account at a time.
5.3 Security obligations
You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to:
- choose a strong, unique password and keep it confidential;
- not let anyone else access your logged-in device or session;
- notify us immediately at contact@askedout.com if you suspect any unauthorized access to or use of your account, or any other breach of security.
We will never ask you for your password by email or message.
5.4 Session management
The app lets you view the devices and sessions currently signed in to your account and log any or all of them out at any time (Settings → security/sessions). Revoking a session forces that device to sign out. If you believe your account is compromised, revoke all sessions, change your password, and contact us.
5.5 Account information
You must keep your account and profile information accurate and current. We may ask you to re-verify your email address or take other reasonable steps to confirm that the account is operated by its legitimate holder.
5.6 Notifications, permissions and communication preferences
- Push notifications. With your device-level permission (which iOS asks for, at the earliest, after your first match), we send push notifications for events such as new matches and new messages. Notification previews are generic and never reveal the content of an end-to-end encrypted message. You can turn each notification type on or off in the app’s settings, and you can withdraw the device-level permission at any time in your device settings; the Service remains usable without notifications.
- Emails. We send service emails that are necessary to operate your account (such as verification codes, security alerts and the subscription notices described in Section 11.6). Marketing emails are sent only with your separate consent, which you can withdraw at any time in the app or via the unsubscribe link.
- Location. Distance-based discovery requires your device’s location, which is used only with the operating-system permission and the in-app consent described in the Privacy Policy. If you decline or later withdraw location access or consent, discovery is paused until location is available again; the rest of your account (matches, conversations, settings) continues to work.
6. Rights we grant you
Signpost: we give you a personal licence to use the app to meet people, not to copy it, resell it, or mine it.
6.1 Your licence
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to download, install and use the AskedOut app on Apple-branded devices that you own or control, and to access and use the Service, solely for your personal, non-commercial purpose of meeting and communicating with other members, in accordance with these Terms and the App Store’s usage rules. This licence is the only right you receive in the Service; all rights not expressly granted are reserved (Section 16).
6.2 What the licence does not allow
Except as expressly permitted by these Terms or by mandatory law (including Articles L122-6-1 of the French Intellectual Property Code, which cannot be excluded), you must not:
- copy, modify, adapt, translate or create derivative works of the Service or any part of it;
- distribute, license, sell, rent, lease, lend or otherwise commercialize the Service or access to it;
- reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of the app or the Service;
- remove, obscure or alter any proprietary notices;
- use the Service or any content from it to build, train or improve any competing product, dataset or machine-learning model.
6.3 Platform rules
Your use of the app is also subject to the usage rules of the platform you downloaded it from, currently the Apple App Store. Where required by Apple, the minimum licensed-application terms in the Schedule (Section 18) form part of these Terms and prevail over this Section 6 to the extent of any conflict concerning Apple’s role.
6.4 Revocation
We may revoke or suspend your licence if you breach these Terms, as described in Section 12, subject to the safeguards set out there.
7. Rights you grant us
Signpost: your content stays yours. You give us only the permission we need to run the Service, and we cannot read your text messages at all, because they are end-to-end encrypted.
7.1 Your content remains yours
“User Content” means the content you submit to the Service: your profile photos, display name, bio, occupation, lifestyle details and other profile information, photo and voice messages, reports, and anything else you post or transmit through the Service. You retain all ownership rights in your User Content.
7.2 The licence you grant us
So that we can operate the Service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, cache, reproduce, adapt (for technical purposes only, such as resizing, compressing, transcoding or generating thumbnails), transmit and display your User Content, solely to the extent necessary to operate, provide, secure, moderate and improve the Service, for as long as the content remains on the Service. This licence is sublicensable only to the service providers who process data on our behalf to run the Service (such as our hosting and moderation infrastructure providers listed in the Privacy Policy), and only for the same limited purposes.
For the avoidance of doubt, this licence does not permit us to: sell your User Content; use it in advertising or marketing without your separate, explicit consent; or make it available outside the Service other than as needed to operate it (for example, delivering your profile to members who may see it under your discovery settings). The licence ends when the content is deleted from the Service, subject to limited retention for security, moderation-evidence and legal purposes described in the Privacy Policy.
7.3 End-to-end encrypted messages are not licensed to us
Text messages between matched members are end-to-end encrypted on your devices. We cannot read them, and they are therefore excluded from the licence in Section 7.2: with respect to encrypted text messages, we act solely as a conduit and storage layer for ciphertext that only you and your match can decrypt. A text message can become visible to our moderators only if a participant in the conversation reports it (which discloses the reported content from that participant’s device). Photo and voice messages are not end-to-end encrypted; they are stored with access restricted to the two participants in the match and are covered by the licence in Section 7.2 to the extent necessary to deliver, store and moderate them.
7.4 Photo review and moderation
Profile photos are reviewed before becoming visible to other members, by automated analysis and, where flagged, human review, and may be rejected or removed if they breach Section 8, with an in-app notification to you. Your profile photos must genuinely depict you and include at least one photo in which your face is clearly visible; the app checks on your device, before upload, that a face is present in each photo. By submitting a photo you consent to this review. You warrant that you have all necessary rights in the content you post, that photos presented as depicting you genuinely depict you, and that your content does not infringe anyone’s rights (including the image rights, droit à l’image, of any person appearing in it, whose consent you must have).
7.5 Feedback
If you send us suggestions, ideas or feedback about the Service, you agree that we may use them without restriction or compensation to you. This does not apply to your personal data, which is always handled under the Privacy Policy, and does not transfer any of your moral rights.
7.6 Profile visibility
You understand that your profile (photos, name, age unless hidden, bio and other profile fields you complete) is shown to other members and guests whose discovery settings match yours, within the distance and preference parameters involved. Precise location is never shown to anyone; distance-based discovery uses a deliberately coarsened location as described in the Privacy Policy.
8. Community Rules and prohibited conduct
Signpost: AskedOut is for genuine, respectful connections between adults. We have zero tolerance for abuse; one serious breach can mean an immediate, permanent ban.
8.1 Zero tolerance
AskedOut has zero tolerance for objectionable content and abusive behaviour. Content or conduct that breaches these rules is removed, and the accounts responsible are suspended, limited or permanently banned, on first offence where the breach is serious (Section 12). The full Community Guidelines, with examples and our enforcement approach, are available at askedout.com and form part of these Terms.
8.2 Prohibited conduct
By using the Service, you agree that you will not:
Identity and honesty
- misrepresent your identity, age, gender or affiliations, or create a fake, misleading or fraudulent profile;
- impersonate any person or entity, or use another person’s photos, name or identity (identity theft is a criminal offence under Article 226-4-1 of the French Penal Code);
- hold more than one account, or create an account by automated means;
- create a new account after we have banned you, or otherwise circumvent a suspension, limitation or ban (including by using another person’s account or a new email address).
Minors
- use the Service if you are under 18, or facilitate access by a minor;
- post, request or share any content involving or sexualizing minors in any way; such content is reported to the competent authorities without exception (Articles 227-23 and 227-24 of the French Penal Code);
- seek to contact or meet minors through the Service.
Harassment, hate and violence
- harass, bully, stalk, intimidate, threaten or defame any person, whether on or off the platform, including after a match ends or is unmatched (harassment, including online harassment, is punishable under Articles 222-33-2-2 et seq. of the French Penal Code);
- post or send content that is hateful or discriminatory, or that incites hatred, violence or discrimination on grounds such as origin, ethnicity, nationality, religion, sex, sexual orientation, gender identity, disability or health status (Law of 29 July 1881 on the freedom of the press, Articles 24 et seq.; Penal Code provisions on discrimination);
- threaten, promote, glorify or depict violence, terrorism, self-harm or suicide;
- contact members who have blocked or unmatched you, or attempt to do so through other accounts or off-platform channels against their wishes.
Sexual content and image-based abuse
- post nudity or sexually explicit content on your profile, or send unsolicited sexual content of any kind;
- record, capture, share or threaten to share intimate images of any person without their consent, including within a private conversation (Articles 226-1 and 226-2-1 of the French Penal Code);
- share screenshots, recordings or contents of private conversations, or another member’s profile or private information, outside the Service without the consent of everyone concerned (the app blocks screenshots and screen recording on a best-effort basis, but the rule applies regardless of any technical measure).
Commercial exploitation and financial abuse
- use the Service for prostitution, escorting, sugar arrangements, human trafficking, sexual exploitation, or any commercial sexual activity (Articles 225-4-1 et seq. and 225-5 et seq. of the French Penal Code);
- use the Service for advertising, promotion, commercial solicitation, recruitment, fundraising or selling anything, or to drive traffic to other services, subscription pages or “premium” social accounts;
- request money, cryptocurrency, gifts, financial information, bank or card details from other members, or engage in any romance fraud, investment fraud (“pig butchering”), blackmail, sextortion or other scam (fraud and extortion are punishable under Articles 313-1 and 312-1 of the French Penal Code);
- send spam, chain messages, junk mail or repetitive unsolicited messages.
Platform integrity
- use bots, scripts, scrapers, crawlers or any automated means to access the Service, create accounts, swipe, message or extract data;
- scrape, harvest, collect or store other members’ personal data or content, or use any member data for any purpose outside the Service;
- probe, scan, or test the vulnerability of the Service, breach or circumvent any security or authentication measure, or access data or accounts you are not authorized to access (Articles 323-1 et seq. of the French Penal Code on attacks against automated data-processing systems);
- interfere with or disrupt the Service, its servers or networks, including by introducing viruses or malicious code, overloading, flooding or mail-bombing;
- reverse engineer, decompile or disassemble any part of the Service except as permitted by mandatory law (Section 6.2);
- develop or use any third-party application, plug-in or overlay that interacts with the Service or member data without our written authorization;
- frame, mirror or deep-link to the Service for any commercial purpose;
- abuse the reporting system by knowingly submitting false, malicious or repetitive unfounded reports (Section 10.6), or abuse the referral programme (Section 11.9).
Illegal content and conduct generally
- post, send or store any content, or use the Service for any purpose, that is unlawful under French or EU law, including, without limitation, content constituting defamation or insult (Law of 29 July 1881), invasion of privacy (Article 226-1 Penal Code), apology of terrorism (Article 421-2-5 Penal Code), drug trafficking or sale of illegal goods, counterfeiting of intellectual property rights (Article L335-2 of the Intellectual Property Code), or any other criminal offence;
- use the Service in connection with any conduct off the platform that would breach these rules if it occurred on the platform, where it is directed at another member or affects the safety of the community (see Section 8.3).
Authenticity, safety of published details, and respect for our team
- use artificial-intelligence tools to conduct or automate conversations on your behalf, or post AI-generated or materially AI-altered images presented as genuine photographs of you (this does not prohibit ordinary photo edits that do not misrepresent your appearance);
- publish in your profile fields, photos or bio any telephone number, email address, postal address, social-media handle used to move contact off-platform for commercial purposes, financial details or identity documents, whether yours or anyone else’s, for your safety and that of other members;
- harass, threaten, insult or abuse our staff, moderators or support team, or knowingly make false or misleading statements to them.
8.3 Off-platform conduct
We may take enforcement action (Section 12) on the basis of conduct that occurs off the platform: including at in-person meetings arranged through the Service, at Events, or on other services, where that conduct is directed at another member or otherwise indicates a risk to the safety or integrity of the community, and we become aware of it through a report or otherwise.
8.4 Consequences
Breach of this Section 8 may result, depending on gravity, in content removal, a warning, limitation of features, suspension, or immediate permanent ban, as well as forfeiture of referral rewards obtained through abuse. Serious matters, in particular any content involving minors, threats to life or safety, trafficking or sexual exploitation, are reported to the competent authorities (Section 10.7). We may also preserve and share evidence with law enforcement as required by law.
9. Other members’ content and your interactions
Signpost: we don’t vet people. Be careful, take your time, meet in public, and use the blocking and reporting tools whenever something feels wrong.
9.1 Member content is not ours
The profiles, photos, messages and other content made available by members are theirs, not ours. We do not endorse, verify the accuracy of, or vouch for any member content or any member statement, and, except for the moderation described in Sections 7.4 and 10 (which does not amount to a general vetting of members), we do not review member content before it is posted. Opinions expressed by members are their own.
9.2 You are responsible for your interactions
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS, both within the Service and in the real world. We do not conduct criminal background checks or identity verification beyond the optional selfie check described in Section 4.3, and we make no representations or warranties as to the conduct, identity, intentions or compatibility of any member.
9.3 Take sensible precautions
Use caution and common sense, especially when moving a connection off the app or meeting in person:
- meet for the first time in a public place, and tell a friend or family member where you are going and with whom;
- arrange your own transport to and from the meeting;
- never send money, cryptocurrency or gifts, and never share financial information, with someone you have not met in person, no matter how compelling the story;
- do not share personal identifiers (home address, workplace details, identity documents) early in a connection; the app will warn you on-device before you send a street address in chat;
- stay on the platform while you get to know someone: moving quickly to other messaging services is a common feature of scams.
The app’s Safety Tips / Dating Safety page contains detailed guidance and forms part of these Terms. In an emergency in France, call 17 (police) or 112 (EU emergency number). For violence against women, call 3919. Victims of online offences can also report at internet-signalement.gouv.fr (PHAROS).
9.4 Tools at your disposal
Blocking and reporting tools are available on every profile and in every conversation, and blocking a member also ends any match between you (Section 10.1). Received chat images are blurred on your device until you choose to view them.
9.5 Events
Events listed in the app take place in the real world. Attendance is voluntary and at your own discretion; Section 9.2 and 9.3 apply fully to anyone you meet at an Event. Venue rules and any venue-imposed conditions apply on site.
10. Content moderation, reporting and the Digital Services Act
Signpost: report anything that worries you, in a couple of taps in the app or by email. A human looks at reports, decisions come with reasons, and you can contest them.
10.1 In-app tools
Every profile and conversation includes tools to report a member, with a reason category and, optionally, a specific message as evidence (long-press a message to report it), and to block them (a block also ends any match between you and prevents further contact through the Service). Incoming chat photos are screened on your device and blurred until you choose to view them; “I didn’t ask for this” reports the sender directly from a blurred image. Reports are confidential: we do not tell the reported member who reported them.
10.2 How we moderate
Moderation combines automated detection (for example, screening of uploaded photos for nudity or explicit content before publication) with human review: enforcement decisions on accounts are made or reviewed by humans, and our moderation is applied diligently, objectively and proportionately, with due regard to the rights and legitimate interests of everyone involved, including freedom of expression (Article 14(4) of Regulation (EU) 2022/2065, the “DSA”). Because text messages are end-to-end encrypted, we cannot and do not scan them; a message is reviewed only if a participant reports it (Section 7.3). Account measures available to us include content removal, warnings, feature limitation, suspension and permanent ban; moderation actions take effect immediately, including on live connections.
10.3 Point of contact (Articles 11 and 12 DSA)
Our single point of contact for authorities, members and non-members alike under the DSA is contact@askedout.com. Communications may be in French or English.
10.4 Notices of illegal content (Article 16 DSA)
Anyone, whether a member or not, may notify us of content they consider illegal, by using the in-app reporting tools or by writing to contact@askedout.com. To let us act diligently, your notice should include:
- a sufficiently substantiated explanation of why you consider the content illegal;
- the exact location of the content (the profile name and, where relevant, a screenshot or the specific message);
- your name and email address, which is not required for content concerning offences related to sexual abuse, sexual exploitation or child sexual abuse material;
- a statement confirming your good-faith belief that the information in the notice is accurate and complete.
We confirm receipt without undue delay, process notices in a timely, diligent, non-arbitrary and objective manner, and inform you of our decision and of the possibilities for redress. Where processing involves automated means, we tell you so.
10.5 Statement of reasons and appeals (Articles 17 and 20 DSA)
When we remove or restrict content, or suspend, limit or ban an account, we provide the member concerned with a clear and specific statement of reasons: including the facts and circumstances, the contractual or legal ground relied on, and the redress available, except where the law prevents it (for example, an ongoing criminal investigation) or where the content is deceptive high-volume commercial content. Where the account is restricted, the statement is presented at the next sign-in attempt.
You may contest any moderation decision: including a decision not to act on your notice, free of charge, by writing to contact@askedout.com within six months of the decision. Complaints are handled diligently and in a non-discriminatory way, and contested decisions are reviewed by a human, not solely by automated means. If our internal review does not resolve the matter, you may refer the dispute to a certified out-of-court dispute settlement body under Article 21 DSA (where one competent for this Service is available), to the consumer mediator (Section 17.3), or to the courts (Section 17.2); none of these paths excludes the others. We do not currently operate a trusted-flagger programme beyond our legal obligations; notices submitted by entities awarded trusted-flagger status under Article 22 DSA are handled with the priority that article requires.
10.6 Misuse of reporting
Reporting exists to protect the community. Knowingly submitting false or manifestly unfounded notices or complaints, or doing so repeatedly, is a breach of these Terms; after a prior warning, we may suspend the processing of notices from persons who frequently submit manifestly unfounded ones (Article 23 DSA), and we may take action under Section 12 against accounts that weaponize reporting against other members.
10.7 Serious threats (Article 18 DSA)
Where we become aware of information giving rise to a suspicion that a criminal offence involving a threat to the life or safety of a person has taken place, is taking place or is likely to take place, we promptly inform the competent law-enforcement or judicial authorities and provide all relevant information available to us.
10.8 Evidence retention
Content and account data associated with a report are retained only as long as needed for moderation and legal purposes, within the retention limits stated in the Privacy Policy.
11. Purchases, subscriptions and virtual items
Signpost: AskedOut+ is optional. It is bought through Apple, renews automatically until you cancel in your Apple ID settings, and, as an EU consumer, you have a 14-day withdrawal right exercised through Apple. Everything free stays free.
11.1 The free Service and AskedOut+
The core Service is free: creating a profile, discovery, swiping within the free allowance, matching and unlimited messaging with your matches cost nothing. AskedOut+ is our optional paid subscription. Current entitlements:
| Feature | Free | AskedOut+ |
|---|---|---|
| Swipes (likes/passes) | 35 per 12 hours | 100 per 12 hours |
| Messaging with matches | Unlimited | Unlimited |
| “Likes you” list | Blurred | Visible |
| Advanced discovery filters (lifestyle, height, verified-only, etc.) | Not included | Included |
| Rewind (undo your last swipe) | Not included | Included (one per swipe) |
| Rematch (revive an expired match) | Not included | Included |
The exact entitlements in force are always presented in the app before purchase; if they evolve, Section 3.3 applies to paid periods.
11.2 Plans and prices
AskedOut+ is offered as an auto-renewing subscription in three durations: 1 month, 6 months and 12 months. Prices are displayed in the app (via Apple’s StoreKit) and on the App Store listing in euros, all taxes included (TTC), before you confirm any purchase, together with the renewal terms. This pre-contractual information is provided in accordance with Articles L221-5 et seq. of the French Consumer Code. Longer plans are billed as a single up-front payment for the whole period.
11.3 Apple is the merchant of record
AskedOut+ is sold exclusively through Apple’s In-App Purchase system. We do not process payments ourselves and never see your card details. Your purchase contract for the payment transaction is with Apple Distribution International Ltd. (Apple is the merchant of record), and Apple’s Media Services Terms and Conditions apply to the transaction. Apple manages billing, renewal, cancellation, withdrawal and refunds; we activate and manage the subscription’s features in the app based on Apple’s confirmation of your purchase. If you reinstall the app or change devices, use “Restore purchases” in the app to re-activate an existing subscription.
11.4 Auto-renewal and how to cancel
Your subscription renews automatically for the same duration and at the then-current price at the end of each period, unless you cancel at least 24 hours before the end of the current period, per Apple’s subscription mechanics. Payment is charged to your Apple ID.
To cancel: on your iPhone or iPad, open Settings → [your name] → Subscriptions → AskedOut+ → Cancel Subscription; or open the App Store app, tap your profile picture, then Subscriptions; or use the “Manage subscription” link in the AskedOut app, which takes you to the same place. Cancellation takes effect at the end of the current paid period, which remains fully available to you, and no further payment is taken. Deleting the app, or deleting your AskedOut account, does not by itself cancel the subscription: you must cancel it in your Apple ID subscription settings as above (if you delete your account with a live subscription, cancel it there to avoid further charges).
11.5 Price changes
Prices may change. A price change never affects a period you have already paid for. For renewals at a new price, you are notified in advance in accordance with Apple’s subscription rules and applicable law, and where consent to the new price is required, the subscription does not renew at the new price without it. If you do not accept a price increase, you can cancel as described in Section 11.4 before the renewal.
11.6 French tacit-renewal notice (Articles L215-1 to L215-3 of the Consumer Code)
Reproduction of Article L215-1 of the French Consumer Code (required by Article L215-3):
« Pour les contrats de prestations de services conclus pour une durée déterminée avec une clause de reconduction tacite, le professionnel prestataire de services informe le consommateur par écrit, par lettre nominative ou courrier électronique dédiés, au plus tôt trois mois et au plus tard un mois avant le terme de la période autorisant le rejet de la reconduction, de la possibilité de ne pas reconduire le contrat qu’il a conclu avec une clause de reconduction tacite. Cette information, délivrée dans des termes clairs et compréhensibles, mentionne, dans un encadré apparent, la date limite de non-reconduction. Lorsque cette information ne lui a pas été adressée conformément aux dispositions du premier alinéa, le consommateur peut mettre gratuitement un terme au contrat, à tout moment à compter de la date de reconduction. Les avances effectuées après la dernière date de reconduction ou, s’agissant des contrats à durée indéterminée, après la date de transformation du contrat initial à durée déterminée, sont dans ce cas remboursées dans un délai de trente jours à compter de la date de résiliation, déduction faite des sommes correspondant, jusqu’à celle-ci, à l’exécution du contrat. »
For 6-month and 12-month plans, we send you a non-renewal reminder by email within the statutory window before each renewal in accordance with this article, in addition to any reminder Apple sends. In accordance with Article L215-2, these provisions do not apply where a specific regulation provides otherwise; Article L215-1 is reproduced above as required.
11.7 Right of withdrawal (droit de rétractation)
As a consumer in the EU, you have the right to withdraw from a distance purchase within 14 days of concluding the contract, without giving any reason (Articles L221-18 et seq. of the French Consumer Code; Directive 2011/83/EU).
How this works for AskedOut+ bought through Apple. Because the payment transaction is concluded with Apple as merchant of record, the withdrawal right for the purchase is administered by Apple: exercise it by going to reportaproblem.apple.com, signing in with your Apple ID and requesting a refund for the purchase, or by contacting Apple Support, within 14 days of the purchase. Apple’s EU purchase terms give effect to the withdrawal right for App Store content.
Immediate supply and waiver. AskedOut+ is a service supplied in digital form that begins immediately upon purchase. Where, at the point of purchase, you expressly request or consent to immediate performance during the withdrawal period, the mechanics of Articles L221-25 and L221-28 of the Consumer Code apply as implemented in Apple’s purchase flow: depending on the consent captured, either the withdrawal right is waived for fully performed services, or a proportionate amount may be deducted for the service already supplied before withdrawal. The applicable pre-contractual information and any waiver confirmation are presented by Apple at the point of sale on a durable medium.
Nothing in these Terms reduces the withdrawal rights the law gives you.
11.8 Refunds
Refund requests for App Store purchases are addressed to Apple via reportaproblem.apple.com (or Apple Support); Apple decides them under its Media Services terms and applicable law. Independently of Apple’s process, your statutory rights against us, including the legal guarantee of conformity for the digital service (Section 13.2) and any mandatory refund rights, are unaffected, and you can always contact us at contact@askedout.com. Except where the law or these Terms provide otherwise, subscription periods already elapsed are not refundable.
11.9 Referral programme and Bonus Days
Each member has a personal referral code. When a new member signs up with your code and qualifies, that is, verifies their email address and completes their profile: each of you receives complimentary AskedOut+ time (“Bonus Days”) as displayed in the app at the time of redemption. The following rules apply:
- a code may be redeemed once per new account, and you cannot redeem your own code;
- Bonus Days are a free promotional benefit: they have no monetary value, are not legal tender, cannot be sold, transferred, exchanged or redeemed for cash, and are non-refundable;
- Bonus Days are consumed before or alongside paid time as displayed in the app and are lost if the account is deleted or permanently banned for breach of these Terms;
- we may withhold or revoke rewards obtained through fraud, self-referral, fake accounts, automated redemption or other abuse;
- we may modify or end the programme for the future with reasonable notice; rewards already accrued are honoured.
11.10 No other virtual items
The Service does not currently sell consumable virtual items, coins or one-off boosts. If we introduce any in the future, these Terms will be updated first (Section 3.2), and such items will be presented with their price and characteristics before any purchase.
12. Suspension, termination and account deletion
Signpost: you can leave at any time; deletion has a 30-day cooling-off during which you can change your mind. We can suspend or ban accounts that break the rules, and we explain our decisions.
12.1 Termination by you
You may stop using the Service and delete your account at any time, free of charge, directly in the app (Settings → Privacy & Data → Delete account). Deletion works as follows:
- your profile is immediately removed from discovery and you stop appearing to other members;
- a 30-day grace period follows, during which you can change your mind and reactivate simply by logging back in;
- after the grace period, your account and data are permanently erased or anonymized as described in the Privacy Policy.
You may also pause your visibility in discovery at any time without deleting your account. Deleting your account does not cancel an active AskedOut+ subscription with Apple; see Section 11.4.
12.2 Termination and suspension by us
We may limit, suspend or terminate your account, and remove content, on the following grounds:
- serious or repeated breach of these Terms, the Community Guidelines or the law, including any breach of Section 8;
- a legal obligation to do so (including orders of competent authorities);
- protection of other members or third parties, or of the security and integrity of the Service;
- inaccuracy of the eligibility representations in Section 4 (including underage use).
Our response is proportionate to the gravity of the breach: measures range from content removal and warnings, through temporary limitation or suspension, to permanent ban. For serious breaches, in particular any conduct involving minors, threats to safety, fraud, or sexual exploitation, suspension or ban may be immediate and without prior warning. In all cases you receive a statement of reasons and can contest the decision as described in Section 10.5, except where the law prevents notification.
12.3 Effect on paid subscriptions
If we terminate your account for your serious breach, you are not entitled to a refund of subscription periods already elapsed; for amounts paid for periods not yet started, your rights under Apple’s refund process and under mandatory consumer law are unaffected (Section 11.8). If we terminate your account without you being at fault (for example, discontinuation of the Service), we tell you in advance where possible, and any paid period that cannot be provided is dealt with through a pro-rata remedy via the applicable refund channel.
12.4 Effect of termination
Upon termination of the contract by either side: your licence under Section 6 ends; your profile is removed from the Service; and data is retained or erased as described in the Privacy Policy (including limited retention of moderation evidence and legal-compliance records). Sections intended to survive termination do so (Section 19.6).
13. Disclaimers
Signpost: we cannot promise you’ll find love, and a beta app will sometimes hiccup, but French law gives you a real conformity guarantee for digital services, and we honour it.
13.1 The Service is provided “as available”, within the limits of the law
To the extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis. We do not promise that the Service will be uninterrupted, timely, secure or error-free, that defects will be corrected within any particular time, or that the Service will meet your expectations. In particular:
- no outcome guarantee: the Service is a means of meeting people; we do not guarantee matches, dates, compatibility, responses from other members or any particular result;
- member content and conduct: we make no warranty regarding the accuracy of member profiles or the identity, conduct or intentions of members (Sections 4.3 and 9);
- third-party services: we are not responsible for services operated by third parties that the Service interacts with (the App Store, Apple’s payment and notification infrastructure, the iTunes preview catalogue), beyond our own obligations under these Terms.
13.2 Your statutory conformity guarantee is not disclaimed
Nothing in Section 13.1 excludes, limits or modifies the rights French law gives you as a consumer. In particular, for the digital service we supply, you benefit from the legal guarantee of conformity for digital content and digital services under Articles L224-25-12 et seq. of the French Consumer Code (implementing Directive (EU) 2019/770): the Service must conform to its description, be fit for its normal purpose, and receive the updates necessary to keep it in conformity. If it does not conform, you are entitled to have it brought into conformity without cost or, failing that, to a price reduction or termination as those articles provide. Beta status (Section 3.1) does not remove this guarantee. Statutory warranties that cannot be excluded, including the guarantee against hidden defects (Articles 1641 et seq. of the Civil Code) where applicable, remain in full force.
13.3 Security
We implement serious technical and organizational security measures (described in the Privacy Policy), including end-to-end encryption of text messages. No system is absolutely secure, however, and we cannot guarantee that unauthorized third parties will never defeat our measures. You are responsible for the security of your own device; note that end-to-end encryption protects messages in transit and on our servers, but a compromised or shared device can expose the conversations stored on it.
14. Limitation of liability
Signpost: we don’t dodge the liability the law says is ours, including anything caused by our own serious fault. What we are not liable for is other people’s behaviour.
14.1 What we never exclude
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. In particular, nothing excludes or limits liability for: death or personal injury; gross negligence (faute lourde) or wilful misconduct (dol); fraud; breach of your statutory consumer guarantees (Section 13.2); or any other liability that cannot be excluded or limited under French law, including under Articles R212-1 and R212-2 of the Consumer Code (unfair terms).
14.2 What we are responsible for
We are liable to you for damage caused by our failure to perform our obligations under these Terms and the law, under the ordinary rules of French contract law (Articles 1231-1 et seq. of the Civil Code), including for the acts of the subcontractors we use to provide the Service.
14.3 What we are not responsible for
Subject always to Sections 14.1 and 14.2, we are not liable for:
- the conduct of members or former members, on or off the Service, including at meetings or Events arranged through it, or for content posted by members (see also Section 9 and, as regards hosted third-party content, the hosting-liability regime of Article 6 of the LCEN and Article 6 of the DSA);
- your own breach of these Terms or of the law;
- damage caused by force majeure (Article 1218 of the Civil Code) or other events beyond our reasonable control, including failures of networks, devices or third-party infrastructure we do not control;
- indirect losses that were not foreseeable at the time the contract was concluded, within the meaning of Article 1231-3 of the Civil Code, bearing in mind that this limitation does not apply in cases of gross negligence or wilful misconduct.
14.4 Free features
Where you use free features of the Service, our liability is assessed in light of the free nature of the supply, without prejudice to Sections 14.1 and 14.2 and to your rights under data protection law, which apply identically to free and paid features.
15. Your responsibility for breach (indemnity)
This section applies only to the extent permitted by French consumer law and is narrowed accordingly: it does not shift to you any liability that the law places on us, and it never applies where the claim results from our own failing.
If a third party brings a claim against us that arises from (a) your unlawful use of the Service, (b) User Content you posted in breach of Section 7 or Section 8 (for example, content that infringes a third party’s intellectual-property or image rights), or (c) your breach of these Terms, you are responsible for the consequences of your own conduct: you agree to compensate us for the damages, reasonable costs and expenses we are ordered to pay or reasonably incur as a direct result of that claim, to the extent the claim is attributable to your fault. We will notify you of any such claim, will not settle it in a way that imposes obligations on you without your input, and nothing in this section limits your right to defend yourself or reduces the mandatory protections you enjoy as a consumer.
16. Intellectual property
16.1 Our rights
The Service, including the AskedOut application, its source and object code, architecture, design, user interface, text, graphics, logos and the “AskedOut” and “AskedOut+” names and marks, is protected by intellectual-property law, including French copyright (Articles L111-1 et seq. of the Intellectual Property Code), trademark law and, as applicable, the sui generis database right (Articles L341-1 et seq. of the Intellectual Property Code) in the databases we produce. Everything in the Service that is not User Content or third-party content is our property or that of our licensors.
16.2 No transfer
These Terms transfer no intellectual-property rights to you. Your only right in the Service is the licence in Section 6 (and, for the app binary, the Schedule in Section 18). Any extraction or reuse of a substantial part of the Service’s databases, and any unauthorized reproduction of the Service or its marks, is prohibited and may constitute infringement (contrefaçon, Articles L335-2 et seq. and L716-4 et seq. of the Intellectual Property Code).
16.3 Third-party content
Music preview clips available for profile songs are provided from Apple’s iTunes Search catalogue and remain the property of their rights holders; they are licensed for preview use through Apple and may not be extracted or reused. Reporting alleged intellectual-property infringement in member content follows the notice process in Section 10.4.
17. Governing law and dispute resolution
Signpost: French law applies, you can sue where you live, mediation is free, and there is no arbitration clause and no class-action waiver in this contract.
17.1 Governing law
These Terms, and any dispute arising out of or in connection with them or the Service, are governed by French law. If you reside in another EU member state, this choice of law does not deprive you of the protection of provisions of your country of residence that cannot be derogated from by agreement (Article 6 of Regulation (EC) 593/2008, “Rome I”).
17.2 Courts
As a consumer, you may bring proceedings before the courts of your place of residence or the courts of the defendant’s domicile (Articles R631-3 of the Consumer Code and applicable rules of the Code of Civil Procedure; for cross-border cases, Regulation (EU) 1215/2012). Proceedings against you may be brought only in the courts of your place of residence. These Terms contain no arbitration clause and no class-action waiver, and nothing in them limits your right to participate in any group action available under French law (Articles L623-1 et seq. of the Consumer Code).
17.3 Amicable resolution and consumer mediation
If you have a complaint, please contact us first at contact@askedout.com: most issues can be resolved quickly and informally. If we have not resolved your complaint to your satisfaction, you may, free of charge, refer the dispute to our consumer mediator (médiateur de la consommation) under Articles L612-1 et seq. of the Consumer Code:
[MEDIATOR NAME AND CONTACT; enrolment with a CECMC-listed mediator is required before publication. For purchases made through Apple as merchant of record, Apple’s own consumer processes apply first to the payment transaction.]
Mediation is optional for you and its outcome does not bind you; you remain free to go to court. Recourse to the mediator requires that you attempted to resolve the dispute with us directly first, and must be exercised within one year of your written complaint to us. Disputes about moderation decisions can additionally follow the DSA redress paths in Section 10.5. (The EU Online Dispute Resolution platform was discontinued in 2025 and is therefore not referenced.)
18. Schedule: Apple App Store licensed application terms
Because the app is distributed through the Apple App Store, the following terms are included as required by Apple’s instructions for licensed applications. They apply in addition to the rest of these Terms and, in case of conflict concerning Apple’s role, prevail over them.
- Acknowledgement. These Terms are concluded between you and Rohit Yasashwi Bonthalakoti only, not with Apple. We, not Apple, are solely responsible for the app and its content. To the extent these Terms provide for usage rules less restrictive than or in conflict with the Apple Media Services Terms and Conditions, the more restrictive or conflicting Apple term applies.
- Scope of licence. The licence granted to you in Section 6 is limited to a non-transferable licence to use the app on any Apple-branded products that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing, where applicable.
- Maintenance and support. We, not Apple, are solely responsible for providing any maintenance and support services for the app, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services for the app.
- Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any) to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our sole responsibility.
- Product claims. We, not Apple, are responsible for addressing any claims by you or a third party relating to the app or your possession and/or use of it, including: (i) product-liability claims; (ii) any claim that the app fails to conform to an applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation. These Terms do not limit our liability to you beyond what applicable law permits.
- Intellectual-property claims. In the event of any third-party claim that the app, or your possession and use of it, infringes that third party’s intellectual-property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of the claim.
- Legal compliance. You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Developer contact. Questions, complaints or claims with respect to the app should be directed to: Rohit Yasashwi Bonthalakoti, 29 Rue des Faillettes, 95120 Paris, France (contact@askedout.com).
- Third-party terms. You must comply with applicable third-party terms of agreement when using the app (for example, your wireless carrier’s data agreement).
- Third-party beneficiary. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms as they relate to your licence to the app, and upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
19. General provisions and contact
19.1 Entire agreement
These Terms, together with the documents incorporated by reference in Section 1.3, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings on the subject. Nothing in this clause limits liability for pre-contractual statements made fraudulently, or excludes the pre-contractual information that the law deems part of the contract (Article L221-5 of the Consumer Code).
19.2 Severability
If any provision of these Terms is held invalid, unlawful or unenforceable, including as an unfair term (clause abusive) under Articles L212-1 et seq. of the Consumer Code, that provision is deemed unwritten to the necessary extent, and the remainder of these Terms remains in full force.
19.3 No waiver
Our failure or delay in exercising any right under these Terms is not a waiver of that right. A waiver is effective only if express and in writing, and applies only to the instance for which it is given.
19.4 Assignment
Your account and these Terms are personal to you (intuitu personae). You may not assign or transfer these Terms or your account (Section 5.2), and your account is not part of your estate: it ends on death, and your heirs or representatives may contact us at contact@askedout.com regarding the deletion of the account and the rights available to them under applicable law. We may assign these Terms in connection with a transfer of the business or the Service (for example, contribution to a company formed by the publisher, merger or sale), provided the assignment does not reduce your rights or the guarantees you enjoy; we will notify you of any such assignment, and where the law gives you a right to terminate as a result, that right is unaffected.
19.5 Translations
These Terms may be published in several languages. For consumers residing in France, the French version prevails (Section 2.4). Translations of the reproduced Article L215-1 (Section 11.6) never replace the authentic French text, which is quoted verbatim.
19.6 Survival
Provisions which by their nature should survive the end of the contract survive it, including Sections 7 (to the extent of retained content and feedback), 8.4, 10.8, 12.3, 12.4, 13 to 17, 18 (as it concerns accrued rights) and this Section 19.
19.7 Personal data
Our processing of personal data is described in the AskedOut Privacy Policy, accessible in the app and at askedout.com, which forms part of your agreement with us. It covers, among other things, our lawful bases, the consents collected in-app (including for location, sexual-orientation data under Article 9 GDPR, and biometric face verification), retention periods, your data-subject rights and how to exercise them (in-app export and deletion tools, or contact@askedout.com, answered within one month under Article 12(3) GDPR).
19.8 Notices
We may give you notices through the app, by push notification or by email to your registered address; legal notices to us should be sent to the postal address in Section 1.1 or to contact@askedout.com.
19.9 Contact
- Publisher: Rohit Yasashwi Bonthalakoti, 29 Rue des Faillettes, 95120 Paris, France
- Support, complaints, legal notices: contact@askedout.com
- Illegal content / DSA single point of contact: contact@askedout.com (French or English)
- Privacy / data protection: contact@askedout.com
19.10 Relationship of the parties; your freedom to review
These Terms create no agency, partnership, joint venture, employment or franchise relationship between you and us, and neither of us may make commitments on the other’s behalf. Nothing in these Terms prevents you from publishing honest reviews or opinions about AskedOut or the Service, on the App Store or anywhere else.
Thank you for reading, and welcome to AskedOut.